Springleaf Financial Services understands that situations arise beyond your control. We sincerely want to work with you. We may be able to find a solution that will keep you in your home. We have experienced loan officers who are ready to discuss your options with you. Below are some of the assistance options that may be available to help you keep your home, along with the income and employment verification documentation that may be required.
For Springleaf Financial Services to better understand your current financial situation, the following items may be requested in order to be considered for any of the solutions provided below: most recent W-2, pay stubs, tax return document(s), and/or bank statements.
This option will allow you to repay part of the delinquency each month along with your current monthly payments.
If you have the ability to make your current payment, but due to a temporary problem that is now resolved, you are unable to pay any additional portion of the past due payments, a Cure Agreement may be considered.
This is a restructuring of one or more of the terms of your loan that will allow you to make reasonable monthly payments. This includes, in some cases, modifying the terms of your Fixed Rate or Adjustable Rate Mortgage (ARM). Again, documentation to consider you for the loan modification program may include recent pay check stubs, W-2, tax return documents and/or bank statements.
Even if your situation prevents you from making further payments, you still have options available.
For information on available payments options or any of the payment solutions above, please contact your servicing branch which can be found on your monthly billing statement, or contact our toll free number 800-441-3805 and our customer service representative can help connect you with your servicing branch.
You may be eligible for home ownership counseling provided by non-profit organizations that are approved by the U.S. Department of Housing and Urban Development (HUD) and experienced in providing such counseling. You can obtain the names and phone number of these approved agencies by calling 1-800-569-4287.
You may also contact the Homeownership Preservation Foundation (HOPE) at 1-888-995-HOPE (4619). The HOPE Foundation is also a non-profit agency with experienced counselors to assist homeowners who are having difficulty meeting their mortgage payment obligations.